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Academic library chat shifts that need additional coverage
These are days/times AskAway IL needs additional chat coverage. Please use this list to help you determine which shift(s) your academic library can staff.
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Advisory Committee
AskAway IL is lucky enough to have a committee of virtual reference experts and practitioners to oversee the cooperative.
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Answering follow up questions
Answering follow up questions
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AskAway Advisory Committee Conference Call Agenda for September 28, 2009
Agenda for 9/28 conference call.
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AskAway Illinois Standards for Service
The State wide Virtual Reference Advisory Committee has adopted standards of service. Please review these standards, so that all AskAway users receive the best service possible.
Thanks!
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AskAway logos
(Right-click and use "Save picture as..." on images to copy locally.)
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Chat monitoring
Chat monitoring
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Checklist of Semester Start-Up Marketing Ideas
Courtesy of Charlotte Bruce of Olney Central College we have a handy checklist to make sure you start off the semester with a marketing bang!
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FAQs for students, teachers, and nonprofits
FAQ documents have been developed to help educate/promote AskAway to students, teachers and nonprofits.
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Follow up
Follow up
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Information about AskAway
Fast Facts about AskAway
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Intent to Participate form
Thank you for your library's interest in participating in AskAway!
Your first step to participation is completing the intent to participate form.
Fax the form to the Illinois State Library (217) 557-2619 AND your system consultant
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Marketing Posters
Virtual Reference marketing posters for seasonal promotions.
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Participating Libraries
Here are the 2009 participating libraries...
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Pricing Information
Pricing Information
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Public library chat shifts that need additional coverage
These are days/times AskAway IL needs additional chat coverage. Please use this list to help you determine which shift(s) your public library can staff.
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Requesting a sub for a chat shift
Please follow these instructions to request a substitute when your library is unable to work a shift.
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Scheduling chat hours
Scheduling chat hours
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Staffing schedule
Schedule includes all academic and public chat shifts.
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Steps to Participation
Thank you for your library's interest in participating in AskAway!
Please follow the steps to participation to join the project.
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Web Form 
My Account 