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Introduction to MaintainIT
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Introduction to MaintainIT
5:16 PM EST 11/9/07
The MaintainIT Project gathers and distributes stories around how libraries are maintaining and supporting public computers. The tips and techniques we collect from libraries are spotlighted in free guides (called Cookbooks), in articles, and on our web site, <a href="http://www.maintainitproject.org" target = “_blank”>www.maintainitproject.org</a>. Rather than reinventing the wheel, we work hard to facilitate libraries learning from the experiences of others, and we’re delighted to have this forum on WebJunction for the library community to contribute to the project.
Re: Introduction to MaintainIT
7:12 PM EST 11/13/07 as a reply to Barbara Gersh.
I worked in the Base Library at Lajes Field, Azores from 1961-1964. It was very different from a Library of today however, given that I had never worked in a library, it was a challenge for me to learn what I needed to know so that I would get a raise from .75 cents an hour to $1.00 per hour. But I did learn because that was what it would take for me to work there and be around the books that I loved. I just decided I could do it and so I did. I look at the computers the same way. I had never used a computer before 1999. I purchased one for myself and it was love at first sight.
I have always been able to learn from books and on my own rather than with a group of people. So I purchased every book I could get my hands on and learned from the bottom up.
You can't let the computers intimidate you if you want to learn to maintain your public computers. Just remember that you can take it slow and not make hasty decisions as you work on problems. Learn one thing at a time - you don't need to know how to take one apart in the beginning, just learn more about the software each day. I always believe we can learn if we have the mind set that we are able to grasp how to follow instructions. We are never too old to learn. I can take a computer apart now and put it back together, I am able to diagnose most of the problems we have, which are not very many now that I learned how to use Group Policy to lock down the computers, be certain the have a good anti-virus program, a firewall (not what comes with Win XP) and a spyware program.
There are other things that I practice on maintaince but, I will leave you in peace for now.
I love working in a Library with the wonderful books, computers and our patrons.
Re: Introduction to MaintainIT
7:30 PM EST 11/13/07 as a reply to Faye Hover.
Thank you, Faye! You're a terrific example of how all of us can keep learning continually at a comfortable pace.
Re: Introduction to MaintainIT
12:19 PM EST 11/14/07 as a reply to Faye Hover.
What a great way to look at computers and technology! I also learn best by reading about things, but I was very frustrated trying to do that with technology many years ago. I finally came round to the "you have to just do it" approach. It was very difficult for me to learn that way, but now I find I really enjoy it. The first time our tech said to me "well, just open the case and pop it out" I nearly dropped the phone. I have been very lucky to have tech support (my network analyst brother) who doesn't just fix things. He walks me through step by step until I finally can do it myself. I have been trying to use that method to teach my staff some basic computer repair and upkeep. I also teach that in my basic beginning computer classes. Sometimes you just have to push the button to see what it does! Very hard for some of us to do that.

I really like the idea of not having to reinvent the wheel. I am always looking to other libraries for help and inspiration. That is why I think MaintainIT is such a good project.
Re: Introduction to MaintainIT
2:55 PM EST 3/7/08 as a reply to Becky Heil.
Hello to all, I have had so much on my plate these last few months that I have neglected all my friends and, even some of my enemies! Not really, no time for enemies in my life.
We have such good news - we are getting a T1 line very shortly. I am so excited about it. I don't know anything about them to speak of. I hope I am able to learn as much about that as the ISDN line and how to configure each computer. Time will tell.
While this is not about maintaining - we also are getting a new (new for us) bldg. and will be moving soon. More space and a great place to put the public access computers.
Good luck to all this year.
Re: Introduction to MaintainIT
10:14 AM EDT 5/20/08 as a reply to Faye Hover.
Congratulations in a late sort of way. I am wishing you well and would love to hear the status of your move and how things are going for you. What is it like to have a T1 connection!

Just stopping by to say "Hello"!

Marian the Librarian
Re: Introduction to MaintainIT
3:36 PM EDT 5/20/08 as a reply to MARIAN WYNN.
Thank you so much. We are so happy and grateful to God for being so generous to us these last months. We got our Grant from Tocker, it makes me catch my breath each time I think of it - $50,000. for new shelving and some furniture. We are getting a new circulation desk with our Lone Star Grant Money that was allotted to us by the Great State of Texas.
The T1 line is really nice - we don't get the speed we could if our City hall and the Police Dept. were not on the same T1 line. It does drag the speed down. But it is sooooo much better than the ISDN line. And it actually hooks up (same cableing, etc.) the same as the ISDN line did. We only had to have a new router and of course had to have the "Fiber Box" I think they call it installed on a rack. They left enough line to take it over to our new bldg. when the time comes.
The new bldg. is right behind us - just walk over with items. The vendor we are getting the shelving from included moving our book collection in the bid. That was such a relief. The new bldg. was the bookkeeping dept for the local bank and so was wired for a T1 line and lots of outlets.

We are having our summer reading program in June, so will not move until July. The bldg. is in such great shape, we will just need to clean up a bit, and move in.

I hope all of you have a great summer, I am looking forward to it.

Thank you, Marian for being in touch.

Faye